You can delete your BeyondSwipe account at any time. Deletion is permanent and cannot be undone.
Open BeyondSwipe, go to Profile, scroll to the bottom and tap Delete account. You will be asked to confirm. Your data is removed immediately.
Email privacy@beyondswipe.app from the address on your account and ask for deletion. We will verify it belongs to you and confirm within 30 days, usually far sooner. You do not need the app installed.
You do not have to choose between keeping your account and removing something from it. In the app you can delete individual photos and your video intro from Edit profile, unsend messages you have sent, and change or clear your bio, prompts and interests at any time. Anything you remove this way is deleted, not hidden.
For anything else, email privacy@beyondswipe.app and tell us what you want removed. We will verify the request comes from the account holder and reply within 30 days. Your account stays open and you keep your matches and conversations.
A small amount of data outlives the account, in every case because the law requires it or because deleting it would harm someone else.
Payment records
Financial records have to be retained for tax and accounting purposes. These are held by Stripe, not by BeyondSwipe.
Safety reports made about you
Reports from other members are kept so that somebody removed for harming others cannot erase the record by deleting their account.
Messages you sent to other people
Your copy is deleted. Where a message forms part of an open safety report, the recipient's copy is retained until that report is resolved.
There is nothing to delete. Your government ID and selfie went directly to Stripe and never reached BeyondSwipe. We instruct Stripe to destroy them the moment verification passes, and we only ever hold a pass or fail result. See the biometric policy for the full account.
Deleting your account cancels any active subscription at the same time, so no further charges are made. If the cancellation cannot be completed, the deletion is stopped and nothing is removed, so you are never left deleted but still billed. You can also cancel separately beforehand from Profile, then Manage subscription.